Hallux Rigidus – Joint Replacement Surgery

I happily recommend the services of the GMS team. I needed a unique procedure which is not performed in Israel and I turned to them. 

Over a telephone conversation with GMS representative Roy, I felt caring attention and confidence that he would help in everything. He accompanied us throughout the entire process, before the flight and even after. 

In addition to Roy, we would like to sincerely thank Oriya, our allocated Israeli speaking patient coordinator of the company in Cyprus. 

Even before our departure, Oriya was in touch with us helping with any issues and made sure that we arrived fully prepared – taking into account the smallest details; even to the point of finding out our food preferences, and despite the late hour of our arrival at the hotel, she ensured an exquisite meal was waiting for us in the room. Oriya greeted us upon arrival and truly made us feel like we were her personal guests. She accompanied us throughout the entire day of the operation – attentively, with endless care and continued patience.

I felt like I had a good friend with me in the hospital. This kind of treatment doesn’t happen very often… At the end of the day we parted, hugging each other, and Oriya gave recommendations on where to go and what to do in the time remaining before returning home.

I just don’t have enough words to thank GMS and Oriya for everything. I can only recommend with a reassurance that those who need it should use their services.

When I was looking for information about palm surgery, I found many recommendations about Dr. Amir Oron. After a consultation with Dr. Amir, I was surprised to learn that my health insurance does not guarantee that he will be the surgeon to perform the procedure.

That is when I contacted GMS, who explained how I could have the surgery performed by the physician of my choice – which gave me peace of mind. It is very important for me to share my experience, as the service I received through GMS exceeded any similar experience in Israel: From the beginning I was assigned a GMS representative from Israel, who explained in detail what my experience would be and answered all my questions about the operation and the treatment process. (Thanks, Roy!)

All I had to do was fill out the application form. GMS representatives took care of everything themselves!

They contacted the insurance company on my behalf and even had them check the status of the application until the financial commitment for the surgery was received. We agreed with on the surgical date, booked the flights at a convenient time for me, and also dealt with the hotel reservation. The GMS staff even reviewed the menu and took any dietary restrictions into consideration on my behalf.

We were picked up from the airport in Larnaca, Cyprus where we met the wonderful Oria, who accompanied us throughout the entire visit and took care of every detail; from registration to preparation for the operation.

This is essentially a VIP service that made the entire experience relaxed and stress-free.
The assigned coordinators continued caring after my return to Israel. They were interested in my recuperation post-operatively and also ensured all financial matters were dealt with; all this, by the way, without any commissions or payouts on my part, but directly with my insurance.
In a word – an amazing experience!
In short – I recommend it!

Thank to GMS, thank you Roy, thank you Uriah and thank you Dr. Oron.

I do not even know where to start!!
Overall, the service exceeded all my expectations!

Roy – thank you for your patience, quick responses (minutes!), availability, caring and clear explanations! You are inimitable! Oriya – you are amazing! Thank you for every smile, hug, help, guidance, explanation… really! You are simply amazing!

Every time I was asked by friends and family about the surgery, I immediately started talking about your amazing service! I felt warmth and love, and everyone who was with me felt the same!
We never stop talking about you, and really, only good things!

You have entered our hearts!
Thank you very much for everything! I hope to see you in the future, under different circumstances.

When one thinks of “Medical Operation” overseas, the last thing that comes to mind is a “Great Experience”, but this is exactly what I have experienced, going through a prostate removal procedure via GMS Cyprus. With their professional and compassionate approach, the GMS Cyprus team provides to the confused and worried patient a complete transparent VIP envelop, which takes care of all the logistics involved in “Medical Tourism” for the patient and their escort, as well as assembling a world class international medical team and medical facilities suitable to treat the medical diagnosis at hand.

From the first time the medical situation was diagnosed, and the first contact was made, the GMS team was there to remove the hassle and understand my concerns and worries about the medical issue and being far from home, and they handled every detail of the logistics of travel, insurance company requirements and medical preparations. From first arrival at the luxurious hotel, assigned to the first night and for my personal escort, the GMS management, Udi and Clair, has treated me as family away from home and personally came to greet me and attend firsthand to all my needs and requests. To top it all, they assigned their own personal escort, the wonderful Aia, which was available 24/7 and door to door to handle any need and detail and helped interface with the local hospital team.

I want also to recommend the choice of the hospital at Limassol, which is modern and clean, and of course GMS team have in advance reserved a private and spacious room and nominated a local doctor, which was familiar with my case and participated in the treatment and which came often to check my condition and parameters.

To summarize, I would not go so far as to wish such treatment to anybody, but if you must go through the medical procedure, the VIP treatment provided by GMS is a legitimate alternative, combining easy logistics, professional medical treatment by your own doctor, modern hospital, relaxed overseas experience and personal compassionate escorting to ease and sweeten the experience.